EXLI offers Users a thirty (30)-day, no-questions-asked money back guarantee on Practice Programs that are not purchased through EXLI's iOS or Android applications. If You, as a User, are dissatisfied with a Practice Program and request a refund within thirty (30) days of the date that You paid for access to that Practice Program, we will provide You with a full refund of the amount You paid. To request a refund, please contact us via the form below. Please note that if we believe that You are abusing our refund policy in our sole discretion, we reserve the right to suspend or terminate Your account and refuse or restrict any and all current or future use of EXLI Products, without any liability to You. In addition, please note that notwithstanding anything to the contrary in these Terms, EXLI does not provide refunds for Practice Programs purchased through our iOS or Android applications. All sales of Practice Programs through EXLI's iOS or Android applications are final.
You, as a Program Provider, acknowledge and agree that Users have the right to receive a refund as set forth in this section. Neither Program Providers nor EXLI shall receive any payments, fees or commissions for any transactions for which a refund has been granted. In the event that a User requests a refund for a Practice Program after EXLI has sent a Program Provider payment for that Practice Program, EXLI reserves the right to either (i) deduct the amount of such refund from the next payment to be sent to that Program Provider, or (ii) require that Program Provider to refund any amounts refunded to Users for Program Provider's Practice Program to the extent no additional payments are due from EXLI to Program Provider or such payments due Program Provider are insufficient to cover the amounts refunded to Users.